Contact us

If you want to get in touch with us, you’ve come to the right place.

Got a question about delivery, shipping, boxes or stock? Check out our FAQs page, where you may well find a super speedy answer to your question!

Still not sure? Feel free to drop us a line or connect to us via– we love hearing from you! Our friendly team is on hand to answer any questions promptly and accurately. And if we don’t know? We’ll do our utmost to find out and get back to you the same day. How’s that for efficiency?!

If you’re getting in touch about an order you’ve already placed, it’s incredibly helpful to us (and will speed things up for you!) if you have your order number to hand. Just pop it in the subject line of an email or be ready to quote it over the phone. Can’t find your order number? Do double check your confirmation email or click here  to track your order status.

If you wish to exercise any of your statutory rights relating to data we hold about you, please get in touch by filling out this form. You can find out more in our Privacy Policy section.

Address: 2929 N Main Street, N Logan, UT 84341 (Note: This is NOT returning address, any return issues please contact our support team for help.)

Customer Service Phone number: +1 435-787-8888 (New York Time:9:00 a.m. to 5:00 p.m., Monday to Friday)

Customer Service Email: support@comfort-fresh.com

    Get in touch

    Frequently asked questions

    Products are stocked up on a regular basis.

    If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

    Our customers' satisfaction is our number one priority.

    We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

    Please note that customers will be responsible for shipping costs.

    Any returns must be in the original packaging with proof of purchase.

    Products under warranty should be handled with care.

    If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

    All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

    Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

    If your order hasn't arrived after two weeks, please contact us and we will look into the details.

    Global Shipping

    Flexible Returns

    Secure Checkout

    Dedicated support