Shipping Policy

The time frame of an order delivery has two parts: processing time and shipping time.

Processing time: orders ship within 24 hours on business days. Orders placed on a weekend or a US public holiday are dispatched on the next business day.

Shipping time depends on the delivery method selected at checkout. Please refer to the chart below:

Delivery Commitment	Price
Economy (7-12 business days delivery)	$5.99
Orders of $50 or more	Free

The 1-Year Comfort Promise

Every pair is backed for a full year. If your socks stop feeling the way we said they would within 12 months, we send a replacement pair free and you keep the original. Read the 1-Year Comfort Promise.

Delivery Address

A complete and correct delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders. Occasionally packages are returned to Comfort-Fresh as undeliverable. When the carrier returns an undeliverable package to Comfort-Fresh, please contact Comfort-Fresh to make arrangements for reshipment.

We serve most of the continental United States. We exclude the following at this time: